Managing Poor Performance is a Game of Many Names This high stakes game goes by many names. At the same time it never goes by a single, universally known label like poker, solitaire, Hearts or Spades. Managing poor performance is more like a description of the challenge rather than the name of the game. But […]
Tag Archives: coaching
The Number One Skill for a First Time Manager
Question from a first time manager If you had to pick just one of the 9 “Must-Have” Skills to learn as a first time manager which one would you pick as the most important to learn and practice? Best answer: Informal coaching Here’s why. Many times a first time manager focuses on doing the work […]
9 Self-Coaching Questions You Can Even Use With Your Team
Training for Supervisors – Initial ReflectionBe careful about using these questions in a quick question and answer fashion. Although they appear to be a checklist of nine questions, they are not.Look at training for supervisors as a journey. Or, perhaps a voyage. The nearby picture, by Thomas Cole (1842), is entitled The Voyage of Life […]
New Supervisor Training: 9 Dos and Don’ts for Coaching Millenials
New Supervisor Training: The Dos for Coaching Millenials 1 – Establish expectations that are clear, concise and direct. Often the team leader has in his or her mind what needs to be done but doesn’t adequately express it to the Millennial. Too bad they are not mind readers, eh?By the way, wouldn’t it be great if all […]