managing poor performance when dealt four trump cards

Managing Poor Performance When You’re Dealt Four Trump Cards

Managing Poor Performance is a Game of Many Names This high stakes game goes by many names. At the same time it never goes by a single, universally known label like poker, solitaire, Hearts or Spades. Managing poor performance is more like a description of the challenge rather than the name of the game. But […]

Training for Supervisors: 9 Self-Coaching Questions

9 Self-Coaching Questions You Can Even Use With Your Team

Training for Supervisors – Initial ReflectionBe careful about using these questions in a quick question and answer fashion. Although they appear to be a checklist of nine questions, they are not.Look at training for supervisors as a journey. Or, perhaps a voyage. The nearby picture, by Thomas Cole (1842), is entitled The Voyage of Life […]

new supervisor training

New Supervisor Training: 9 Dos and Don’ts for Coaching Millenials

New Supervisor Training: The Dos for Coaching Millenials 1 – Establish expectations that are clear, concise and direct.  Often the team leader has in his or her mind what needs to be done but doesn’t adequately express it to the Millennial. Too bad they are not mind readers, eh?By the way, wouldn’t it be great if all […]