Management Leadership Training Outline – Day 2 of 2: Case Study and Live Modeling
CASE STUDY: “People won’t come downtown to work where they have to pay for parking.” Believe it or not – this is what some managers said as their organization’s motivation spiraled downward. Then, discover how you can spiral motivation upwards by using the best practices of another business in similar circumstances.
Courage! That’s just one of the things that it takes to demonstrate the skill of formal disciplining. Learn when to do it and how to do it legally, ethically and by giving the employee a reasonable chance to choose to perform.
9 Reasons that many managers just don’t discipline employees when they should. Is one of these yours? Lean into the yoke of leadership with greater strength by eliminating behaviors that derail other managers.
LIVE MODELING: Bad, better and best ways to deliver a disciplinary action session. Take away just what works and what doesn’t – a key element of the management leadership training outline.
Management Leadership Training Outline – Day 2 of 2: Case Study and Skills Practice
CASE STUDY: “This is better than a fortune cookie!” See what one organization did to turn motivation around when the ranks of the disgruntled got too large.
You know this: employee behavior is typically a function of its consequences. Be sure you know how to manage all three types of consequences to get winning performance.
SKILLS PRACTICE: “Catch ‘em doing things right.” Does this really increase morale and productivity? Yes, if done right.
Management Leadership Training Outline – Day 2 of 2: Team Exercise and Live Modeling
TEAM EXERCISE: The two B’s and two P’s of delegation. It will give you a new perspective about where you start when it comes to delegating effectively.
LIVE MODELING: “Driven by delegation purpose, here’s what I want. . .” Obtain new, even improved, results by being driven by the purpose not the task.
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Management Leadership Training Outline – Day 2 of 2: Case Study and Skills Practice
CASE STUDY: “What’s the quality like when it’s better than .007? Use high standards to drive performance.
Six resources for both planning the work and measuring it: Learn which apply to everyone in the department and which are unique to the individual to maximize performance for both the department – and the people in it.
Most people know the SMART formula of goal-setting. Not all leaders manage the two components that derail it. You can.
SKILLS PRACTICE: Build or modify two standards that create tension against each other. See how it builds value for you, your people and your business.
Management Leadership Training Outline – Day 2 of 2: Team Exercise and Case Study
TEAM EXERCISE: Generational differences in the workplace – can you spot all five? Engage, and even energize, all five by practicing what you and your peers surface in this thought-provoking exercise. This component of the management leadership training outline exists because it quickly influences how you will lead others back on the job.
More than cross-training, let’s call it fulfilling dynamic changing jobs. This contemporary perspective enables you to dynamically respond to business change and challenges.
Motivation Essential #7: Working through overwhelming personal problems. You don’t want to breach employee privacy and you must use “head-out-of-the-sand” leadership to motivate everybody on your team. Or everyone – including you – will need help for depression.
Although listed last, measuring work isn’t a trailing skill. It’s critical in today’s data driven organizations. Learn what you need to do to hone it.
Cut through the data and measure what really matters most by using the Pareto Principle.
CASE STUDY: “How one physical therapist went from owning one location to being part owner of a high-profile sports team with his measurement tool: The 5/15 Report.” Owning a sports team may not be what is in your future, but leading business teams more successfully certainly is.
Management Leadership Training Outline – Day 2 of 2: Team Exercise, Assessment and Post-Test
TEAM EXERCISE: Reconcile what your business historically wanted reported with what you see must now be measured. Create a more profitable future based upon the results you measure.
ASSESSMENT: Measure the 9 skills for yourself – Round 2. Spot the difference between then and now. Then pinpoint the exact gap you are going to improve for your own advancement.
POST-TEST: Count it as a form of measuring work. You’re measuring what you’ve learned. We guarantee an A.
2 Day Workshop | 9 "Must-Have" Skills for Supervisors and Team Leaders™
Learning Objectives | Sequential Outline: Day 1 of 2 | Day 2 of 2 | 321 Comparison Brochure (PDF) | Logistics