Management Leadership Training Course – 6 Learning Objectives
- Coaching, disciplining and scripting - three of the "must-have" skills: Become crystal clear about how they are different and how to leverage each one to increase your effectiveness as a manager.
- Capitalize on the "four buckets" of non-performance to make more crisp decisions about what to do with people who just aren't cutting the mustard.
- Engage in difficult conversations with greater confidence.
- Capture seven proven essentials for engaging and energizing employees. Immediately take this from our management leadership training course back to work for greater employee engagement.
- Refine the usage of candor - without being heavy handed - as an approach for increasing individual performance and overall organizational effectiveness.
- Improve performance results by better leveraging nine critical leadership skills that go well beyond the technical work skills that have contributed to your current success.
Management Leadership Training Course – The Need for People Skills
The phrase “people skills” is frequently used to describe the need for a manager to lead people more effectively.
Often, new managers have been promoted into leadership roles because they have been doing the work more successfully than any other employee. Unfortunately without taking any kind of management leadership training course they may quickly stumble. Worse, some of them are derailed by others who want to see good performers plunk their face on the pavement.
Consider the most successful sales person in the department. She is very capable at building relationships with people. Her ability to influence, persuade and negotiate is superb. She gets the sales numbers, for sure. Is she ready for leadership? Often this person is not. There is a huge difference between building relationships and leading people – especially when business is dynamic, change must be managed, motivation must blossom and a strong leadership pipeline needs to be installed. These are just some of the issues we introduce in our two-day management leadership training course.
Or consider the most capable nurse in the unit. His medical expertise is near-physician level. In fact, some of his colleagues occasionally call him doctor out of respect although he simply does not have these credentials. Does his remarkable capability make him ready for leadership? Often it does not. It may very well be that he has so often come to the unit’s rescue when small crises erupted that he never availed himself of any management leadership training course. He doesn’t have the skills for leading others although his ability to respond to crisis after crisis is unmatched in the unit.
When others say that a new manager needs to build some people skills they are typically generalizing things. The specific nine “must-have” skills that we teach in our two-day management leadership training course is the solution. We deliver the six learning objectives outlined above because our goal is to develop managerial talent that can lead people effectively. We don’t always call it “people skills.”
2 Day Workshop | 9 "Must-Have" Skills for Supervisors and Team Leaders™
Learning Objectives | Sequential Outline: Day 1 of 2 | Day 2 of 2 | 321 Comparison Brochure (PDF) | Logistics