teamleader supervisor onboarding new-leader first-time-leader

5 – Pooch (Bobbie)

Pooch had been Bobbie’s dog for 14 years. She remembered holding Pooch in the palm of her hand when the puppy was first born; Bobbie was herself 14 at the time. Pooch was a Shorkie. Pooch’s mom was a Shih Tzu and her dad was a Yorkshire Terrier, a Yorkie. Bobbie knew that her own […]

4 – Candor (Dana)

Dana was a talented leader. He worked for an organization that didn’t practice three leadership principles that he believed in: candor, high expectations and walking around catching people doing things right. He had benefited from any number of first-rate leadership learning experiences, two previous bosses who had groomed him for a bright future in leadership […]

delegation training

3 – Dirtbags (Tommie)

Tommie had a reputation for being a micromanager. He didn’t care. He believed that if you wanted something done right you had to do it yourself. And he had the results to prove it. It had taken him seven years to become branch manager of Wheeler’s fifteenth best performing location in the metropolitan area. He […]

supervision training coaching

2 – Opportunity (Joel)

Joel was worried about his granddaughter, Bobbie. He worried that she and her husband spent too much time gaming. He understood that it was entertainment but for all the time and equipment they had invested in their home they could have created a small online enterprise. They could have run the business right out of […]

management training onboarding new employee

1 – First Day (Bobbie)

There were two customers backed up. One was impatiently standing behind the customer currently being served. Another was seated in one of the visitor chairs seemingly enthralled by her iced coffee. The employee behind the rental car counter didn’t seem like she would be named Chris, the person Bobbie was supposed to meet. She was […]